Peloton Bike+ Recall: Safety Alert and Repair Information
Peloton is issuing a recall for its original Bike+ model due to reports of the seat post breaking and detaching during use, resulting in two injuries. This recall affects 833,000 units sold between January 2020 and April 2025. Peloton has stopped manufacturing these bikes since 2022. Consumers are advised to stop using the bikes immediately and contact Peloton for a free repair, which includes a new seat post that users can install at home.
The Consumer Product Safety Commission (CPSC) reported two injuries related to the seat post issue, prompting the recall. Peloton has received a total of three reports regarding this problem. The company emphasized the importance of product integrity and customer safety, urging users to request the replacement part promptly. This is the second time Peloton has recalled a bike model due to seat post issues, with the previous recall affecting the base Bike model in May 2023.
The earlier recall of the base Bike model, which totaled 2.2 million units, resulted in 35 reports of seat post breakages and 13 injuries, including fractures and lacerations. The recall led to a higher-than-expected membership churn as users paused their subscriptions while waiting for replacement parts. The cost of replacing the seat posts amounted to at least $40 million during the company's fiscal 2023 fourth quarter. CEO Peter Stern is focused on restoring growth and overcoming the challenges Peloton has faced, including changing consumer trends and previous recalls, such as the one for the Tread+ treadmill in 2021 following a tragic incident.
In conclusion, Peloton's latest recall underscores the company's commitment to product safety and customer well-being. Users are encouraged to take advantage of the free repair option to address the seat post issue promptly and ensure a safe workout experience.